Refund policy

At AuraWell, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

We accept returns within 14 days of receiving your order.

To be eligible for a return:

For hygiene and safety reasons, certain personal care or beauty items may not be eligible for return once opened or used.

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be issued to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

Email: qutabsyed786@gmail.com